Sometimes transfers can fail, that's ok. We have a way to troubleshoot them and get the money flowing once again.

There is a number of things that can go wrong, and for this our support team needs to have a look at the transaction details. In order to give you specific guidance, we'd need to have a quick chat to look at those details.

We understand it's a bummer, but no worries, we are here to help! Reply to this article by selecting the sad emoji below, and it will start a conversation with one of our representatives.