Skip to main content
All CollectionsTroubleshooting
Why am I seeing transaction limits?
Why am I seeing transaction limits?

We may need more information from you in order to increase default limits

D
Written by Diego
Updated over 3 months ago

We usually apply transaction limits for a total amount of activity that you may have in a given month.

This is the result of rules and regulations being applied by our financial service partners, but it can be increased to suit your needs.

Typically, we would request that you provide supporting documentation on the origin and nature of your funds. This ranges from tax returns to employment contracts or family inheritance records, according to each users' unique situation.


We understand it's a bummer, but no worries, we are here to help! Reply to this article by selecting the sad emoji below, and it will start a conversation with one of our representatives.

Did this answer your question?