We usually apply transaction limits for a total amount of activity that you may have in a given month.

This is the result of rules and regulations being applied by our financial service partners, but it can be increased to suit your needs.

Typically, we would request that you provide supporting documentation on the origin and nature of your funds. This ranges from tax returns to employment contracts or family inheritance records, according to each users' unique situation.

We understand it's a bummer, but no worries, we are here to help! Reply to this article by selecting the sad emoji below, and it will start a conversation with one of our representatives.